Terms & Conditions
Payment Flow and Delivery Policy: After payment has been received in full, customers in the UK will receive their delivery 3-5 days after dispatch for standard delivery and 1-3 days for expedited delivery. Customers in the EU will receive their delivery between 3-10 days depending on country. We use Amazon to deliver our orders to keep costs low, parcels going to residential addresses may be delivered on a Sunday.
Refund & Cancellation Policy: Customer must notify us via email using the Refund & Cancellation form before their order has been dispatched to cancel. If items you order arrived damaged or you’d like to apply for a refund please email us using the Refund & Cancellations form.
You must be at least 18 years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
Our website is offered as a facility for customers to purchase our products, and is directed solely at those who access our website from within the European Union.
Whilst we use reasonable efforts to include accurate and up to date information on our website, errors may occur. We cannot give any warranty or representation as to the accuracy of the information, and do not accept responsibility for errors or omissions or for any action or decisions based on the information.
Your access to our website is given on a temporary basis. We reserve the right to withdraw and/or amend our website without giving notice to you. We may restrict your access to our website or any part(s) of our website from time to time.
Any personal information we collect from you shall only be used in accordance with our Privacy and Cookies Policy
The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the Products accurately, we cannot guarantee that your computer’s display of images of the Products accurately reflects the appearance of the Products. Your Products may vary slightly from those images.
The information on this website in no way may substitute for consulting with your physician or licensed healthcare practitioner, and in no way may be used for the purposes of diagnosis or treatment. None of the information on this website is intended as medical advice. If you have concerns about your physical or emotional health, consult your doctor. We do not make any warranties, representations, or health claims regarding supplements and health care practices mentioned on this site. MoodLifts (including our Customer Service) does not provide medical advice or attempt to diagnose or treat an illness, which should only be done under the direction of a healthcare professional. Always consult with your doctor before taking any nutritional supplements. MoodLifts will not be held liable for any actions you may take after reading our content, and will not be held liable for any adverse effects or consequences that may result from your use of the suggestions, nutritional supplements or health practices discussed on this website.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
MoodLifts will not be liable for any damages related to our Services. We agree with you, the User, that any disputes will be limited to proceedings on an individual basis, and not in a class action.
MoodLifts is not responsible for content and reserves the right to monitor, prohibit, delete, or discontinue your access to moodlifts.com or any Social Media Site, at any time, without notice and for any reason and in its sole discretion.
We reserve the right to revise, update, and otherwise change these terms at our discretion. We advise visitors to review these Terms whenever visitingmoodlifts.com, to stay updated on any potential changes.
Please contact us within 5 days of receiving your order if you would like to return the order to us. We only refund unused items, minus all shipping fees.
You may not create a link to this website from another website or document without MoodLifts prior written consent.
If you wish to contact us for any reason, including because you have any complaints, you can contact us by writing to us at the above address or by e-mailing them at Customer-Service@moodlifts.com.